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Legal Aid NSW Disaster Response Legal Service (DRLS)

The Disaster Response Legal Service provides free legal help for disaster affected individuals in NSW with legal issues like:

Insurance claims and disputes

  • Housing and rental problems including caravan parks – damage to premises, rent reductions, repairs, etc.
  • Credit, debt, fines and financial hardship
  • Eligibility for disaster welfare payments and Government grants
  • Employment – unfair dismissals, entitlements
  • Domestic violence
  • Replacing important documents
  • Other legal problems related to disasters.

For free legal help with insurance, housing or other legal problems call the Disaster Response Legal Service NSW helpline on 1800 801 529 (9am to 5pm weekdays) or visit Legal Aid NSW Disaster Response Legal Service

Please go to this link to view a 5 minute video that sets out how our service can help after a disaster:


For more information, visit:


A Flood Recovery Centre Pop Up store has been established by the Cootamundra Red Cross at 180 Parker Street, where clothing, cleaning products and food hampers will be available to all flood victims. Local store Baileyana will be donating new clothes, along with Thread Together an organisation founded to donate rather than dispose of unsold clothing.  The Pop Up Shop will be open from 10am to 5pm Weekdays and 10am to 2pm on weekends.

CGRC residents with flood impacted properties and who meet the eligibility criteria can apply for the $1000 per person payment. Here’s the link:

Livestock isolated or you need resupply?

NSW SES and supporting agencies can coordinate food and fodder resupply to isolated properties.

Reach out to NSW SES on 132 500.

Access rural animal and livestock assistance at Local Land Services:

NSW Flooding from August 2022 and September 2022
(AGRNs 1030 & 1034)

Primary producers affected by ongoing flooding in New South Wales will soon be able to apply for financial assistance to support recovery.

Grants will be available for eligible primary producers in the Local Government Areas that have been disaster declared for flooding events that began on 4 August 2022 (AGRN 1030) and also from 14 September 2022 onwards (AGRN 1034).

A full list of eligible LGAs can be viewed on the NSW Rural Assistance Authority’s (RAA’s) Declared Natural Disasters webpage.

Applications will open soon and more information about the program will be provided on our website as soon as possible.

Primary industries natural disaster damage survey (

The links below provide valuable information for those affected by flooding.

Disaster assistance for flood impacted primary producers in New South Wales | Prime Minister of Australia (

Declared natural disasters (

Wellbeing support – RSL LifeCare

Application for Disaster Fund Assistance for NSW based veterans and families. Disaster Assistance Form AGRN 1034

Disaster Assistance Finder (

Cleaning up after a flood | NSW State Emergency Service

Maintaining health during and after floods and storms – Natural disasters and severe weather (

Information from Legal Aid Disasters…what’s law got to do with it? (for the public) – YouTube

Health – floods-onsite-wastewater-systems

Health – cleaning-rainwater-tanks

EPA – Water safety around flood waters

EPA – Household and hazardous chemicals

EPA – Flood mud

EPA – Fact sheet – chemical management floods

EPA – asbestos fact sheet – flood-impacted areas

ICA – Impacted by Floods and Storms – what to do

Health – staying-healthy-during-after-floods

Health – private-water-supplies-after-floods-or-storms

Health – mould-and-your-health

Health – mosquitoes-health-hazard

3 NOVEMBER 2022:


Cootamundra-Gundagai Regional Council will lead a coordination relief effort to assist with recovery for residents who were impacted by the flooding event at Cootamundra on Monday 31October 2022.

Council will work with the SES and BlazeAid to help with the recovery and clean-up of homes affected in the flooding event in Cootamundra, Stockinbingal, and Wallendbeen. Other government agencies such as Resilience NSW and Department of Community and Justice along with charity organisations are also working on relief efforts.

Residents who were affected will be able to access assistance by calling Council on 1300 459 689, details will be taken, and appropriate assistance will be arranged.

“Council staff have been working tirelessly since this event, many of our staff were not only doing Council work but are also volunteers with emergency services. Many worked through the night on Monday night, rescuing people, providing assistance at evacuation centres and manning roads, along with those who were taking calls and directing assistance,” CGRC mayor Charlie Sheahan said.

“We have now had time to regroup, assess the situation and put measures in place to extend that assistance, free dumping of flood effected household items has been made available at the Landfill centres, strategically placed skip bins have been installed at sites where the major damage occurred and now Council has put in place a dedicated officer to assist with aid, I ask the public to have some patience and let our staff work on the priorities that need to be assessed and support them in their efforts to get our communities back to normal,” Cr Sheahan said.

The flood assistance coordinator will soon be contacting residents who have been impacted. Residents who need assistance are asked to call Council to register on 1300 459 689.