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Public Health – Coronaviris

Cootamundra-Gundagai Regional Council’s response to managing the risk of Coronavirus

CGRC encourages residents to utilise online methods.

Cootamundra-Gundagai Regional Council is encouraging all residents to use the online options available for most Council based transactions during the COVID-19 pandemic.

In an effort to reduce the amount of fact to face contact Council’s customer service team deal with on a daily basis. Council is constantly managing and updating information and services available for residents seeking information through Council’s website: .

Payment of rates and other Council fees can be made via BPay (reference numbers are included on all notices), Telephone 1300 276 468 (credit card only), Online (credit card only), or by post PO Box 420 Cootamundra 2590 (with cheque or money order). Should residents absolutely need to pay in person at the Council offices, please ensure social distancing (1.5metres) is practiced. If you are feeling unwell, please do not enter the building.

If you’re seeking council approval on a new build or renovation, you can now submit development applications (DA) online – anywhere, anytime, with the online DA lodgement service. These applications can be submitted online through the NSW Government Planning Portal The portal does have a ‘Your guide to the Development Application process’ information pack to guide applicants through the process. Council staff are also able to assist with questions over the phone or via email.

Residents are also able to access library facilities, via the Home Delivery (town boundaries) or Take Away services. Up to 30 items can be borrowed at each transaction. Books, magazines, DVD’s and CD’s are available. Residents can also download the free apps to take the library with you, wherever you are.  For more information on these free apps, visit the Riverina Regional Library website Most products including BorrowBox require your member number followed by a Password/PIN. These apps include ULibrary, BorrowBox which allow users to borrow, browse, read and listen to eAudiobooks and eBooks. Rb digital allows reader to access digital magazine collections and Kanopy is a streaming service for films and documentaries.


It is noted that the latest directive from Government is that indoor gatherings are not to be held when exceeding 100 people, and outdoor gatherings are not to exceed 500 people.

Council is required to abide by this determination. Cancelling events and use of facilities is necessary, but it is better to be safe than sorry.

Council encourages all community, social, cultural and sporting organisations that use Council facilities, to abide and suspend non-essential meetings and such gatherings until further notice.

Council are taking measures to reduce the risk to our most vulnerable members of the community. The elderly and frail. Council recognises that many of our volunteers across the region are in this high risk group and are working within our visitor service areas. Council is taking precaution, to protect our valuable volunteer workforce by temporarily closing these facilities immediately until further notice.

Facility closures include:

Bradman Birthplace

Cootamundra Heritage Centre / Visitor Information Centre

Gundagai Museum

Cootamundra Libray

Gundagai Library

Gundagai Vistor Information Centre

The Cootamundra Indoor Stadium.

Gundagai Gymnasiums – both of which are operated from Council facilities (Gundagai Swimming Pool complex and Tigers dressing shed at Anzac Park)

Events cancellations include:

ANZAC Day services across the region

The Gundagai Cup – Ladies Day

Cootamundra Vintage car event

Postponed Events:

Gundagai Community Wellbeing Day

Bling it On Charity Ball

Seniors Week activities

Youth Week activities

Cootamundra Aerodrome events set for 3rd and 4th April, 8th and 9th May and 22nd and 23rd May are postponed due to being non-essential gatherings.

Please visit; and for uptodate information on events.


Council’s Outdoor Swimming Pools in Gundagai and Cootamundra are closed for the season.

Cootamundra’s heated pool will be closing to the public effective Monday 23rd March until further notice. The venue has been determined as a high risk area to control due to the large number of visitors and interaction with aged user groups.


All cafes and restaurants are now to be takeaway or home delivery only.

Cafes and restaurants are encouraged to update their contact details with Council so Council’s Environmental Health Officer can provide updates. Council officers are contactable to answer any questions that people may have on 1300 456 689 or


 The COVID-19 outbreak has been declared a Global Pandemic by the World Health Organisation and it continues to create massive disruption across the world.

Cootamundra-Gundagai Regional Council (CGRC) continues to take advice and guidance from the New South Wales Government (NSW Health) and the Federal Government (Department of Health) which are the lead agencies in this situation. Council is monitoring the situation to ensure an adequate response plan is in place for the community. Council is aware that information should weigh up the need to protect individuals from infection but also ensure essential services, business and communities can still operate on a viable level. Residents will be informed about any changes regarding the availability to Council services and facilities if and when the need arises, and as decisions are made in response to the evolving situation.

“Although there has been no confirmed cases in the Cootamundra-Gundagai Regional Council local government area at this stage, rest assured, we have the safety of our people and our residents in the forefront of our response to this challenge” said Mayor Abb McAlister.

For accurate and consistent information on COVID 19 please refer to NSW Health –

We’ll keep you updated with any Council related matters on our website – and through our media outlets.


If you believe you may have contracted the COVID-19 virus ( returned travellers/had contact with a confirmed case/showing symptoms: fever, sore throat, dry cough and shortness of breath) you should:

– call HealthDirect 1800 022 222 or

– call the Murrumbidgee COVID-19 Hotline 1800 831 099 or

– contact/phone your GP, advise them in advance if you have symptoms

– If you are sick – stay away from others.

We can all help to slow the spread of COVID-19 in Australia, and residents are reminded of what they can do:


Practice food, hand and sneeze/cough hygiene;

  • wash your hands frequently with soap and water, before and after eating, and after going to the toilet
  • cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser, and
  • if unwell, avoid contact with others (stay more than 1.5 metres from people).


Social distancing is an effective measure, but it is recognised that it cannot be practised in all situations and the aim is to generally reduce potential for transmission.

While practising social distancing, people can travel to work (including public transport). For non-essential activities outside the workplace or attendance at schools, universities and childcare – social distancing includes:

  • avoiding crowds and mass gatherings where it is difficult to keep the appropriate distance away from others
  • avoiding small gatherings in enclosed spaces, for example family celebrations
  • attempting to keep a distance of 1.5 metres between themselves and other people where possible, for example when they are out and about in public place.
  • avoiding shaking hands, hugging, or kissing other people
  • avoiding visiting vulnerable people, such as those in aged care facilities or hospitals, infants, or people with compromised immune systems due to illness or medical treatment


There is no need to bulk-buy products at supermarkets including toilet paper, paracetamol and canned food.

It is prudent for households to have a small stock of non-perishable groceries to cover the event that in the coming months the household has been asked to self-isolate for 14 days. However, it’s important to note the role of family and friends in supporting those in isolation.


If you have been diagnosed with COVID-19, you must stay at home to prevent it spreading to other people.

You will be directed to stay at home if you may have been exposed to the virus – Recently travelled from overseas, or been in contact with someone who has the virus.

Staying at home means you:

  • Do not go to public places such as work, school, shopping centres, childcare or university
  • Ask someone to get food and other necessities for you and leave them at your front door
  • Do not let visitors in — only people who usually live with you should be in your home
  • You do not need to wear a mask in your home. If you need to go out to seek medical attention, wear a surgical mask (if you have one) to protect others.
  • You should stay in touch by phone and on-line with your family and friends.


Residents are requested to rethink whether they need to come into Council offices for day to day transactions such as payments of rates, applications and general requests. Online options are available via Council’s website or Council can be contacted by phone 1300 459 689 or email during office hours. For out of hours emergencies, residents can still contact Council by phone 1300 459 689.

If you are ill, please do not visit a Council venue.


Work Health and Safety is paramount and must be at the forefront of everyone’s mind when responding to the COVID 19 pandemic. As far as reasonably practicable, workers, contractors, and other persons at the workplace are not to be put at risk from work carried out as part of the business of Council. Appropriate provisions for the management of our employees are being considered where necessary including special leave, workplace flexibility, exclusions, workplace closures, and redeployments. Should the need arise then Council is implementing plans to ensure the continuous delivery of essential services such as water supply, sewerage services and garbage collections.

Part of that plan has been the identification of critical staff and seeking agreement to work from alternate locations, in the event that a Council office needs to be shut down. Council is also ensuring that critical staff have the capacity to work from home if the need arises.

  • Council staff have implemented good personal hygiene practices.
  • Council staff are sanitising benches, keyboards and counters in public facing areas including customer service areas as appropriate.
  • Council staff have implemented additional cleaning within touchpoints of all public spaces.
  • Council will put into place enhanced handwashing reminders in all public facilities.
  • Council staff will be wearing gloves and/or using hand sanitiser when handling cash.
  • Councillors and Council Staff are not attending work related conferences or gatherings or participating in non-essential face to face meetings.

Council’s Health Officer will be contacting local cafes, eateries and food handlers to pass on advice regarding hygiene and safe food handling practices. For example outlets will be encouraged in the use of take away cups to limit the amount contact with customers. Contact details can be updated on these visits so that information received by Council from appropriate peek bodies is distributed to them as soon as possible. Street stalls and markets will be allowed to continue on a case by case basis, but will be subject to similar good practices being introduced or observed.

Council will relax regulations on outdoor dining spaces to enable restaurants and cafes to spread out tables and chairs to extend space and allow for social distancing. Food outlets are encouraged to contact Council Health Officer for more information.

For more information please phone Council on 1300459689 or visit NSW Department of Health

CGRC Media Release – CGRC encourages residents to utilise online methods

CGRC Media Release – COVID 19 Update 20 March 2020

CGRC Media Release – COVID-19 UPDATE 23 MARCH 2020 How our Residents can make a difference

CGRC Media Release – COVID-19 UPDATE 23 MARCH 2020 Libraries offer support


CGRC Media Release – Saleyards to Remain Open

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